Privacy policy.

At Freedom Massage (J&E Wellness LLC), we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website, www.freedommassagesalem.com, and interact with our services.

1. Information We Collect

We collect various types of personal information to provide our services, including:

  • Contact Information: Name, email address, phone number, and mailing address.

  • Booking Information: Information related to your massage appointment, including preferred services, session length, and payment details.

  • Health Information: In certain cases, we may collect health-related information relevant to your treatment, such as allergies or medical conditions (with your consent).

  • Technical Information: Data about your device, browser, IP address, and usage of our website.

2. How We Use Your Information

We use the information we collect to:

  • Provide you with our services, including booking appointments and delivering personalized treatments.

  • Communicate with you about our services, promotions, and updates.

  • Process payments for services rendered.

  • Improve our website and service offerings.

  • Comply with legal and regulatory obligations.

3. SMS Messaging and Consent

By providing your phone number, you consent to receive SMS text messages related to your bookings, appointments, or promotional updates from Freedom Massage. These messages may include reminders, confirmations, and occasional promotional offers. Standard message and data rates may apply.

If you do not wish to receive SMS messages, you can opt-out at any time by replying with “STOP” to any message you receive. You may also contact us directly at hello@freedommassagesalem.com to update your communication preferences.

4. Email Marketing

By providing your email address, you consent to receive promotional emails, including newsletters, special offers, and other marketing communications from Freedom Massage. You may opt-out of receiving marketing emails at any time by clicking the "unsubscribe" link included in every marketing email or by contacting us directly at hello@freedommassagesalem.com.

We will not share your email address with third-party marketing organizations without your consent. We use email marketing platforms to send communications, and those platforms may have access to your information, but only for the purpose of delivering the emails.

5. How We Protect Your Information

We implement appropriate security measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. While we strive to use commercially acceptable means to protect your personal data, no method of transmission over the internet or method of electronic storage is 100% secure.

6. Sharing Your Information

We do not sell, trade, or rent your personal information to third parties. We may share your information with trusted service providers who assist us in operating our business, such as payment processors or marketing partners. These third parties are required to maintain the confidentiality of your information and only use it for the purpose of providing services on our behalf.

7. Cookies and Tracking Technologies

Our website may use cookies and similar tracking technologies to enhance your user experience. You can control the use of cookies through your browser settings.

8. Your Rights and Choices

You have the right to:

  • Request access to the personal information we hold about you.

  • Request correction of any inaccurate or incomplete information.

  • Request deletion of your personal information, subject to certain legal obligations.

  • Opt-out of marketing communications by following the unsubscribe instructions in the emails we send you.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the updated policy on our website.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

Freedom Massage
J&E Wellness LLC
50 Grove St, Ste 204, Salem, MA 01970
Phone: 978-594-4477
Email: hello@freedommassagesalem.com
Website: www.freedommassagesalem.com